Scout Mobile Friendly Forums FAQs

Scout Mobile Friendly Forums FAQs

  • What’s the best view to experience the new mobile friendly forums?

    We highly suggest viewing the mobile friendly boards in either “Preview” or “List” view. To change your format out of Thread view go to the Menu drop down and select “My Profile”.  Under “Additional Properties” select “Edit” next to the “Topic View” .  You can now change to either “Preview” or “List” view.  Select the green checkbox to save your changes.

     

    How do I embed a Tweet?

    Simply paste the Twitter URL into the field and post!  The new forums will automatically take the URL and turn it into a Twitter card.  Make sure you’re pasting the actual Tweet and not the person's profile.

     

     

    How do I embed a YouTube video? 

    Instead of messing with messy embed code, simply cut and paste the YouTube video URL in the body and post.  The new forums will automatically take the URL and embed the YouTube video for you.  



    How do I post a link?

    Copy and paste the URL of the page you wish to link and post it into the body of your message. The new Scout forums will automatically convert the raw URL into an active link.  There’s no need to use the WYSIWYG or HTML to create activatea link.

     

     

    How do I hyperlink text?

    Highlight the text you wish to link, select the link icon in the WYSIWYG. In the popover, paste the landing page full URL in the “URL” field, select your “Target” (we suggest ‘New window”) and click “OK”.   Once you’re message is complete, click “Post”.

     

     

    How do I add an image into my post?

    There are two easy ways to do so. Either copy and paste the URL for the image from web (.jpg, .gif, .png) or copy and paste the image.  Make sure the image is hosted on the web and not on your mobile device or computer.    

     

    How do I share a thread?

    You can share a thread on Facebook, Twitter or email by selecting one of the share tool options located below your “Menu” drop down in full browser view or by selecting the “Share” option locked to the lower right hand corner of your screen in mobile or tablet.

     

     

    How do I go back to the old Classic forums?

    Scroll down to the bottom of the page and click the link “Switch theme to classic forum”.  Aslong as your cookies are enabled, we’ll remember to keep you in the classic forums.

    How do I go back to the mobile friendly forums from the Classic view?

    Scroll down to the bottom of the page and click the link “Switch theme to new forum”.

     

    Where are the breadcrumbs in mobile view? 

    In the upper left hand corner, look for the breadcrumb drop down just below the header and ad.

     

    How do I update my avatar?

    Select the Menu drop down in the upper right corner of the page and select “My Profile”. Select the “Edit” button underneath your avatar.   Select “Choose File” to upload a .jpg or .png image from your device.  Please make sure your image is under 1MB.  

     

    Where’s my inbox?

    You’re inbox is now tucked away nicely under “Menu” in the upper right hand corner.  Click “Menu” and find the link to “Inbox”

     

    What happen to Quick Reply?  

    We’ve removed quick reply for the initial release until we have an easy to use mobile friendly version of it available. To reply to a topic, simply click the “Reply” button.

     

    Where is the WYSIWYG when viewing on mobile?

    To lighten the load and reduce the clutter of your mobile experience, we’ve removed the WYSIWYG from the mobile forums experience.

     

    Where did the avatars go on mobile?

    Avatars do not render on mobile devices.  The goal is speed, speed, speed for mobile devices and loading avatars adds unnecessary weight to the page load.

     

    I’m having issues seeing the forums, help! 

    Please visit mbd.scout.com/browserinfo?attemptcookieset=1 and select the “Send Browser Details to Scout Support” button in the lower left hand corner.  You may also visit our “Contact Us” page by clicking the “Contact” link in the footer. Please submit your browser support reference number with your submission.